Natural Voice Commands
Callers speak naturally instead of pressing buttons. Say "I need service" not "Press 1." Much faster and more modern.
☎️
AI IVR Systems
Professional call routing, enterprise level.
Smart AI-powered IVR that greets callers, understands what they need, and routes them to the right person — without waiting, without frustration.
Instant
Routing
24/7
Availability
Custom
Greetings
● Live
0:08
Emergency detected
Routing to on-call: (555) 123-4567
Why AI IVR?
Call routing that
Call routing that
actually works
Traditional IVR is frustrating. AI IVR is intuitive, fast, and professional.
Smart Routing
AI understands intent and routes accordingly. Emergencies go directly to you. Appointments go to scheduling. Questions go to info.
24/7 Availability
Your IVR works around the clock. After hours, it can take messages, handle emergencies, or book next-day appointments.
Multi-Level Menus
Complex businesses can have multiple menu levels. "Press 1 for service, then press 2 for scheduling..." AI handles it all.
Custom Greetings
Professional greetings with your business name. Multiple greetings for different times (holidays, after hours, weekends).
Multi-Location
Route calls to different locations based on caller location or preference. Each location can have its own IVR and routing.
How It Works
Setup in days,
Setup in days,
not weeks
01
Design Your Flow
We'll work with you to design the perfect call flow: greeting, menu options, routing rules, and fallback handling.
02
Customize & Record
Choose from AI-generated voices or record your own. Add business name, custom messages, and holiday schedules.
03
Go Live
Point your existing phone number to our IVR. Test with real calls. Monitor and optimize based on caller feedback.
Features
Everything you need
Everything you need
for professional call handling
Custom Greetings
Make it yours: Professional greeting with your business name, tagline, and custom messages.
Options include:
- AI-generated voice or record your own
- Business name pronunciation guide
- Multiple greetings (day/night/weekend)
- Holiday schedule messages
- Menu prompt customization
Smart Routing
Get to the right person: Intelligent routing based on caller need, not just button presses.
Routing options:
- Voice command routing ("I need service")
- Department/team routing
- Round-robin to available staff
- Skill-based routing
- Time-based routing (who's on call)
Emergency Handling
Never miss an emergency: Detect urgent needs and route immediately.
Emergency features:
- Keyword detection ("emergency", "urgent")
- One-touch emergency transfer
- On-call rotation integration
- After-hours emergency routing
- Emergency escalation paths
After Hours
Coverage when you're closed: Professional handling 24/7, even when you're asleep.
After-hours options:
- Custom after-hours greeting
- Voicemail with notification
- Next-day appointment booking
- Emergency-only routing
- Holiday schedule templates
Analytics
Know your call patterns: Track what's working and optimize.
Analytics include:
- Call volume by hour/day
- Menu option popularity
- Abandonment rates
- Average wait times
- Route effectiveness
Integrations
Connect everything: Works with your existing tools.
Integrates with:
- Google Calendar
- Microsoft Outlook
- CRM systems
- Helpdesk software
- Phone systems (SIP/VoIP)
Comparison
AI IVR vs. Traditional IVR
AI IVR vs. Traditional IVR
vs. No IVR
| Feature | AI IVR | Traditional IVR | No IVR |
|---|---|---|---|
| Input method | Voice commands | Touch-tone (press 1-9) | Receptionist/voicemail |
| Setup complexity | Low (1-2 days) | High (weeks) | N/A |
| Caller satisfaction | High | Low (frustrating) | Variable |
| Emergency handling | ✅ Smart detection | ⚠️ Basic | ❌ Missed |
| After-hours coverage | ✅ Full | ✅ Basic | ❌ Voicemail only |
| Analytics | ✅ Advanced | ⚠️ Limited | ❌ None |
| Monthly cost | $149/mo | $50-200/mo | Free (but costly in lost leads) |
Use Cases
How businesses
How businesses
use AI IVR
Service Business
"Press or say 1 for service, 2 for billing, 3 for emergencies" — route service calls to dispatch, billing to office, emergencies directly to field techs.
Medical Practice
Route appointment requests to scheduling, prescription refills to nurse line, billing questions to accounting, emergencies to on-call doctor.
Multi-Location
Route callers to nearest location based on area code or caller preference. Each location can have its own menu and hours.
Appointment Scheduling
Route booking requests to calendar booking system. AI can handle scheduling directly or route to human scheduler during hours.
After-Hours Coverage
Different menu for after hours. Option for emergency-only routing, next-day callbacks, or full AI receptionist for after-hours booking.
Info & Voicemail
Option for callers to hear recorded info (hours, directions) or leave voicemail. Get notifications with full message transcripts.
FAQ
Common questions
Common questions
about IVR systems
IVR (Interactive Voice Response) is an automated phone system that greets callers with a menu and routes them to the right department or person. Traditional IVR uses pre-recorded menus with touch-tone inputs like "Press 1 for service, Press 2 for billing." Our AI-powered version uses natural voice commands instead — callers simply say what they need.
Traditional IVR uses pre-recorded menus and touch-tone inputs ("Press 1..."). AI IVR uses natural voice commands — callers simply say what they need ("I need to schedule an appointment" or "I'm looking for emergency service"). It's faster, more intuitive, and provides a much better caller experience. Plus, AI can understand context and handle complex requests.
Absolutely. You can customize everything: the greeting message, business name in the recording, menu options, routing logic, after-hours messages, holiday schedules, and even the voice tone and personality. We'll help you design the optimal flow for your specific business needs.
No special equipment needed. Our AI IVR works with your existing phone number. Just forward your business line to our system, and we'll handle the rest. It works with any standard phone system, VoIP, or mobile.
You can set custom after-hours greetings and routing. Options include: voicemail with SMS/email notification, emergency-only routing to your cell, after-hours appointment booking, or a custom message with next-business-day callback. You can even set different schedules for weekends and holidays.
Most businesses are up and running within 24-48 hours. We'll work with you to design your call flow, record custom greetings (or use AI voice), configure routing rules, and test everything before going live.
Pricing
Simple, transparent pricing
IVR is included in Professional plan
Most Popular
Professional
$199
/month
Everything includes IVR
- AI-powered IVR
- Custom greetings
- Smart routing
- Emergency handling
- After-hours coverage
- Analytics dashboard
- Multi-location support
Upgrade your
phone system today
Give your customers the professional experience they expect. AI IVR routes every call correctly, every time.
🔒 Secure. Professional. Cancel anytime.